• What are the technical details of your traffic management?

    We optimise our network by traffic type. During the busiest times of day (typical the afternoon and evening) we shape Peer to Peer (P2P) traffic to a maximum throughput of 50kbps. This will limit P2P traffic during peak time and free up capacity on our links.

    Additionally, to give priority to traffic that most customers just can't wait for we have applied a Quality of Service (QoS) queuing system to prioritise traffic. That means streaming traffic gets ahead of browsing which in turn gets ahead of P2P. This will be applied during peak time.

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        If I change port can I get around this Traffic Management?

    Changing of ports or encrypting Peer to Peer traffic will still be impacted out policy.

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        What are the technical details of your traffic management?

    We optimise our Access network by traffic type. During the busiest times of day (typically the afternoon and evening) we shape Peer to Peer (P2P) traffic to a maximum throughput of 50kbps. This will limit P2P traffic during peak time and free up capacity on our links.

     

    Additionally, to give priority to traffic that most customers just can't wait for we have applied a Quality of Service (QoS) queuing system to prioritise traffic. That means streaming traffic gets ahead of browsing which in turn gets ahead of P2P. This will be applied during peak times from 11am-1am (will need to get times confirmed).

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        Can you give me more bandwidth?

    Sorry, no. We've tried that in the past. But some people took advantage of it and slowed things down for everyone else.

     

    So now we just keep really close control of our network (it’s called 'traffic shaping'). It gives everyone a chance to do what they want, when they want. And it doesn’t slow everything down.

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        Why does O2 need to manage traffic on the Access package for O2 Home Broadband?

    Our broadband network gets clogged up at rush hours, just like real roads. A lot of that congestion comes from people downloading large files (movies, TV shows and music) and using peer to peer programs and newsgroup services.

    This makes it slower for other people to do things like email, look at websites, watch things on BBC iPlayer and YouTube or use programs like Skype or Messenger.

    All we're doing is encouraging people to use peer to peer programs and newsgroups when there's less traffic, to help our broadband flow better.

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        What if I download my movies on Rapidshare (or similar), that's just http traffic isn't it?

    Rapidshare is not impacted. However, Usenet Newsgroups services are affected. Any application that uses HTTP or FTP will not be impacted by this policy. If you are unsure if some of what you are doing uses Peer to Peer or Newsgroups, please check on their websites.

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        Will your traffic management policy affect my online gaming?

    No. We can tell when people are playing games, and when they’re using file sharing software. The only thing you might notice is a better connection, with less traffic on the network.

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        Why does O2 need to manage traffic on the Access package for O2 Home Broadband?

    Our broadband network gets clogged up at rush hours, just like real roads. A lot of that congestion comes from people downloading large files (movies, TV shows and music) and using peer to peer programs and newsgroup services.

     

    This makes it slower for other people to do things like email, look at websites, watch things on BBC iPlayer and YouTube or use programs like Skype or Messenger.

     

    All we're doing is encouraging people to use peer to peer programs and newsgroups when there's less traffic, to help our broadband flow better.

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        Can I get around the traffic management policy by changing ports?

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        Can't O2 just add more bandwidth?

    We have. And we're working to make more room for everyone to do what they want, when they want. But we still need a way to keep traffic flowing freely.

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